How we run it
We do not hand you
a zip file and leave.
Every build we ship runs on infrastructure we operate. That is the difference between a launch and a product — and it is why we are still answering the phone a year later.
Most agencies stop at delivery. The site goes live, the invoice clears, and the first time anyone looks at the server again is when it is already down. We run the thing we built, which changes how we build it.
What running it actually means
- A staging environment that genuinely matches production, not one that is three deploys behind.
- Deploys from a single command, and rollback from a single command in about the same time.
- Monitoring that pages a human, with someone actually on the other end of it.
- Backups that are restored on a schedule, because an untested backup is a hope, not a backup.
- Dependency and security patching as routine maintenance rather than as an emergency.
- The cloud account in your name, so none of this is a hostage situation.
Why the account stays in your name
We operate your infrastructure; we do not own it. The cloud account, the domain and the repository are yours, and you can hand the keys to someone else without asking our permission or waiting for a response.
This is deliberate and it costs us leverage. It is also the single clearest signal that we expect to keep the work by doing it well.
Questions people actually ask
How do you handle a traffic spike?
Capacity is a setting, not an emergency. We size for the known peaks in advance — a campaign, a season, a press hit you tell us about — and the architecture scales horizontally for the ones nobody predicted. If a spike does cause trouble we are the ones paged, so there is no debate about whose problem it is.
Do we get access to the servers?
Yes. It is your cloud account, so you can grant yourself anything you want. In practice most clients take read access to logs and dashboards and leave deploys to us, because two parties deploying to the same environment is how an outage starts.
Can we leave?
Yes, and you take everything with you: the cloud account is already yours, the code is in your repository, and we document the runbook rather than keeping it in someone’s head. There is no exit fee.
Tell us what you are trying to ship.
A real technical opinion back within two business days — not a sales call.